How we built our agency culture.

How did we achieve it?

We achieved our culture by staying true to our values, following our gut and sticking to these simple principles.

We hired the right people

It’s important that our team share our goals, value and drive. We hire like-minded, talented people with a passion and thirst to succeed. Our aim has always been to create an environment where they feel relaxed enough to be themselves. People who feel comfortable being themselves are happier, do amazing work, have better wellbeing and job satisfaction and are more loyal and motivated.

We invested in training

We’ve always been big believers in investing in people. We have high training budgets and as we’ve grown, have implemented individual personal develop plans and career maps to help steer the career and role progression of the team. We want people to feel like they can achieve their full potential and reach their goals and aspirations.

We focussed on health and wellbeing

We’ve introduced flexible working times, work from home days and we also close the office at Christmas so the team can spend extra time off with family and friends. We value our team’s health and wellbeing and feel a great sense of responsibility as an employer to look after our staff wellbeing. We encourage openness on mental health concerns and have training in place for dedicated mental health first aiders. The team have implemented yoga Tuesdays at lunchtime in our largest meeting room and go for walks together, taking advantage of our nearby bridle path.

We built – creating a great new space to work in

We’ve invested heavily in a new office giving us room to grow. This includes more meeting and quiet zones for when you need headspace or somewhere to concentrate, an open plan office with music to help encourage collaborative working, an on-site gym with shower facilities, a large breakout area for much needed down time as well as new kitchen facilities, making healthy eating a doddle.

We focus on the things that matter

It’s important to gain regular insight and understanding into how the team are feeling. Are they happy? Do they feel their needs are being met? Is there anything we can be doing to improve on as employers? We send out regular surveys on the important topics at hand and as such, have implemented a lot of our benefits and improvements off the back of this feedback. Every person needs to feel heard and appreciated which all helps to building a great agency culture.